Privacy Policy

Effective Date: October 2024

At Royal PetroGas Trading Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and products.

Information We Collect

We may collect the following types of information:

• Personal Information:

1. Name
2. Email Address
3. Phone Number
4. Physical Address
5. Payment Information

• Non-Personal Information:

1. Browser type
2. Device information
3. IP address
4. Geographic location
5. Website usage data (e.g., pages visited, time spent on the site)

How We Collect Information

We collect personal information in the following ways:

1. Direct Interactions: When you fill out forms on our website, such as when requesting a quote or signing up for services.
2. Automated Technologies: Through cookies and other tracking technologies that capture website usage and interaction.
3. Third-Party Sources: Occasionally, we may receive information from third-party sources that have your consent to share such information.

Use of Collected Information

We use the information we collect to:

1. Provide Services: Process transactions, deliver products, and manage customer accounts.
2. Improve Customer Service: Understand customer needs and improve the website experience.
3. Marketing and Communication: Send promotional material, updates, and offers relevant to your interests. You can opt out at any time.
4. Legal Compliance: Meet legal and regulatory requirements, including fraud detection and prevention.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Third-party vendors who assist us in providing services (e.g., payment processing, delivery services). These providers are required to protect your information and use it only for the intended purposes.
2. Legal Obligations: We may share your information when required by law or to protect our rights, property, or the safety of others.

Data Security

We take the security of your personal information seriously. Our website uses industry-standard security measures such as encryption and secure servers to protect against unauthorized access, alteration, or disclosure of your information. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and gather analytical data. Cookies are small files stored on your device that help us track website performance and customize content. You can disable cookies through your browser settings, though this may impact your ability to use certain features of our site.

Your Rights

You have the following rights regarding your personal information:

1. Access: You can request a copy of the personal data we hold about you.
2. Correction: You can request corrections if any of your data is inaccurate or outdated.
3. Deletion: You may request the deletion of your personal data, subject to legal requirements.
4. Opt-Out: You can opt out of receiving marketing emails and communications at any time.
   To exercise any of these rights, please contact us at info@royalpetrogas.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to periodically review this page for the latest information on our privacy practices. Changes to this policy are effective upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

Royal PetroGas Trading Ltd
Address: 63 Ogunlana Drive Surulere, Lagos, Nigeria
Phone: +234-8166213247
Email: info@royalpetrogas.com

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.